Privacy policy
House Zero · last updated October 5, 2026
House Zero is a social casino game played with play money. Chips and Zero Coins have no cash value and can never be cashed out, traded or withdrawn. This policy explains what we collect, why, and your choices.
What we collect
- Account details: your Steam ID and Steam display name and picture (Steam version), your Google account's id, first name and profile picture, or your Apple ID's anonymous id and first name (phone apps). We never receive your password or your email address.
- Gameplay: your chip and Zero Coin balances, bets and results, levels, quests, cosmetics, clubs, and leaderboard positions.
- Messages: what you post in public chat, table chat, direct messages, group and club chats, including GIFs and stickers, and reports you make.
- Purchases: which items you bought and the store's order reference (Steam, Google Play or the App Store). Payment details are handled entirely by Steam, Google or Apple; we never see them.
- Security data: when you sign in or open the game: your IP address, the country it's in, how you signed in and which app or browser you used. We use it to keep accounts safe and to spot duplicate or abusive accounts. IP addresses are deleted after 30 days; after that we keep only a one-way hash of them.
- Region: when you open the store, the state or region your connection is in, and for Steam purchases the state on your Steam account. We use it only to switch off real-money purchases where the law requires it (for example Washington State in the US), and we keep only whether purchases are off for you.
How we use it
- To run the game: your account, wallet, progress and multiplayer tables.
- To show other players your name, picture, level, cosmetics, club and messages.
- To deliver purchases and handle refunds.
- To keep the game fair and safe: moderation, the chat filter, reports, and preventing cheating and multi-account abuse.
We don't sell your data, show ads, or use advertising trackers.
Services we use
- Steam (Valve) for sign-in and purchases in the Steam version.
- Google for sign-in and Google Play purchases in the Android app.
- Apple for Sign in with Apple and App Store purchases in the iPhone app.
- KLIPY for GIF search in chat (your search terms go to KLIPY with an anonymous id).
- Cloudflare for secure connections to our server.
How long we keep it
We keep your account while it's active. Chat messages may be kept for moderation. Automatic backups are deleted after 30 days, apart from one a month that's kept for a year. When you delete your account (see below), your name, picture and sign-in links are erased; anonymous game and purchase records are kept for accounting and fraud prevention. We also keep a one-way hash of your Steam, Google or Apple ID, with the times of your last daily reward and rescue, so an account can't be deleted and re-created to collect new-player chips again.
Your choices
- Delete your account from Settings → Delete account in the game, or see how to delete your account.
- Block or report players in the game.
- To ask what we hold about you, or to have it corrected or deleted, email [email protected].
Age
House Zero is for adults (18+). It contains simulated gambling. Practice or success at social casino gaming doesn't imply future success at real-money gambling.